If not configured properly, regular anti-virus scanning may have a negative impact on both TC Oversight Controls and your data. Scanning certain files and directories could result in negative consequences, such as damaged or permanently lost data. After TC Oversight Controls is installed in your environment, anti-virus scanning must be configured in a way that certain files and directories are skipped over during a scan. Setting up exceptions in your anti-virus system is required in order to make sure data needed in the current flow is neither modified nor deleted.
The following sections will outline the best practices for clients who have already installed TC Oversight Controls and have active anti-virus policies in place.